After placing your non-refundable $500 deposit on the litter of your choice, you will then wait until the litter is born. By 3-7 days of age, we will do introductory photos. After that we will then do photos in two week intervals. We will still take snapshots in the nursery or when we are working/playing with them between photoshoots.
At 7 weeks we will offer a zoom call for everyone on the list. We ask that everyone please download Zoom for this call.
Finally, at 8 weeks we will have “Gotcha Day”. You will be scheduled a time in order of the deposit list to select your puppy. For those who come in person you will be able to take your puppy home that day, but you will only be allowed two people to come in. You will be able to video call with anyone who is in the car waiting, etc. For those who choose virtual... we will already have plans in place for delivery.
We feel that this will alleviate some of the stress on not only the puppies but your families as well as we will be utilizing one weekend to accomplish both tasks.
Here at Riverbend, we know that sometimes you change your mind and you would like to get a puppy from a different litter. We do encourage you to stay with your first selection as we do listen to your needs and wants to make sure that you are getting the puppy that best fits you. If you truly feel you would like to switch from one litter to another litter after your initial selection, there will be a $100 fee to cover having to re-advertise the puppy you are no longer interested in.
More information regarding photos: When customers ask for extra photos we try to accommodate when we can, but in doing so, it normally adds unnecessary stress to our staff and puppies. It is not as simple to photograph a single puppy as some may think. By doing one puppy, the other customers may feel neglected and it begins a fiasco because we do not have time to do all the puppies in the litter that day. Therefore, we set the photography schedule and stick to it. The schedule helps ensure that every litter is done in a timely manner for every customer.
We understand you are paying a lot of money for your puppy, but the care of the puppy is what we value most. By adding in additional photo shoots, it causes more stress to the mother, puppies, and the staff.
We hope you enjoy your experience with us, and we look forward to working with each and every one of you to get the perfect puppy to add to your family!